Vox Money is different to a bank account because:
• The Vox Money account and Visa Debit card is an electronic money product and although it is a product regulated by the Financial Conduct Authority, it is not covered by the Financial Services Compensation Scheme. Your money is protected under FCA rules through a process known as safeguarding, these rules are designed to ensure that if an e-money institution fails, your funds are protected. (Please see the section below ‘How your money is protected’ for further information)
• You can only spend the money you have available in your Vox Money Account
• There is no overdraft facility which means you will not get charged interest rates or be able to borrow money
• Instead of setting up numerous bank accounts, your Vox Money Account has secure Wallets which assist in categorising your payments and budgeting
• We’ll send you automatic alerts if you miss a payment or have an unpaid direct debit.
• We offer a Rewards programme which allows you to receive Cashback when you shop at selected retailers
• There are no branches associated to Vox Money but you can easily reach us:
Contact Us. We do have a Partner Network ,you can find you nearest Partner by using our handy
postcode look-up tool.
• We do not offer international transfers
• Unfortunately, it is not possible to pay in cheques