Give our customer service team a call on:
+44(0)203 503 0307*
Our Customer Service line* is open Mon to Fri 09:00 – 17:30, excluding bank holidays.
Got a question about our products and services? No need to wait for answers – check out our FAQs.
Can’t find the answers you’re looking for?
Fill in the form and we’ll get back to you!
*Calls are charged at your standard network rate. Calls may be recorded for training purposes.
Card lost or stolen?
For lost or stolen cards, transactions you don’t recognise and suspected fraudulent activity please contact us on +44(0)203 503 0307.*
Emergencies can happen anytime, so you can block/freeze your card via your online account or mobile app to prevent anyone from being able to use it.
Even if your card has been cancelled, please remember to check for any unusual transactions and report them to us as soon as possible.
To find an instant answer to your question browse our Frequently Asked Questions.
If you’re unhappy with us, let’s talk it
through? Contact our Customer Service
team Mon to Fri 09:00 – 17:30, excluding bank holidays, at +44(0)203 503 0307*.
If you want to escalate your complaint,
please follow our complaints procedure.
If you have a Vox Money account, you can get help
through our secure message box. Can’t see it?
You can only access the secure message box when
you are logged into your Vox Money account.
To find out more about what Vox Money can offer
you, email us at [email protected]
For press enquiries please contact
[email protected]
Our cutting-edge technology helps financial institutions and individuals to keep moving forward. The Vox Money revolution starts here, join us!
Give our team a call on:
+44(0)141 420 1010*
You can also reach out to our team via email at
[email protected]
Got a question about our products and services? No need to wait for answers – check out our FAQs.
Want to learn more about partnering with us?
Fill in the form and we’ll get back to you!
*Calls are charged at your standard network rate. Calls may be recorded for training purposes.
For press enquires please contact: [email protected]
For partnership enquires please contact: [email protected]
To find an instant answer to your question browse our Frequently Asked Questions.
If you wish to file a complaint please follow our complaints procedure.
We want to build strong relationships with all our customers which is why we ask you to tell us what you want from your Vox Money account. Vox Money is by no means a perfect solution to everyone’s financial needs but we intend to continually address your feedback to ensure we are always improving our services and products. Please use the enquiry form at the top of the page for feedback on Vox Money.