Contact us

Need to talk? We’re all ears.

Give our Happiness Engineers a call on:
+44(0)203 503 0307*

Problems can arise at the most inconvenient times, which is why our Customer Service line* is open 24 hours a day, 7 days a week.

Got a question about our products and services? No need to wait for answers – check out our FAQs.

Can’t find the answers you’re looking for? 

Fill in the form and we’ll get back to you!

*Calls are charged at your standard network rate. Calls may be recorded for training purposes.

  • This field is for validation purposes and should be left unchanged.

Emergencies

Card lost or stolen?

For lost or stolen cards, transactions you don’t recognise and suspected fraudulent activity please contact us immediately on +44(0)203 503 0307.*

Emergencies can happen anytime, which is why you can rely on our help 24/7.

Even if your card has been cancelled, please remember to check for any unusual transactions and report them to us immediately.

Instant answer

To find an instant answer to your question
browse our Frequently Asked Questions.

Complaints

If you’re unhappy with us, let’s talk it
through? Contact our Customer Service
team at +44(0)203 503 0307*. 

If you want to escalate your complaint,
please follow our
complaints procedure.

Existing Customers

If you have a Vox Money account, you can get help
through our secure message box.
Can’t see it? 
You can only access the secure message box when
you are logged into your Vox Money account.

Interested in becoming a partner?

Our cutting-edge technology helps financial institutions and individuals to keep moving forward. The Vox Money revolution starts here, join us!

Give our team a call on:
+44(0)141 420 1010*

You can also reach out to our team via email at
hello@voxmoney.co.uk

Got a question about our products and services? No need to wait for answers – check out our FAQs.

Want to learn more about partnering with us?
Fill in the form and we’ll get back to you!

*Calls are charged at your standard network rate. Calls may be recorded for training purposes.

  • This field is for validation purposes and should be left unchanged.

Press enquires

For press enquires please contact:
pr@voxmoney.co.uk

Partnership enquires

For partnership enquires please contact:
hello@voxmoney.co.uk

Instant answer

To find an instant answer to your question
browse our Frequently Asked Questions.

Complaints

If you wish to file a complaint please
follow our complaints procedure.